Terms & Refund Policy

The website is operated by ATW Property Services. Your use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below ("Terms and Conditions"). You should read them now. Your use of the website constitutes your agreement to the policy.

ATW Property Services reserve the right to amend the Terms and Conditions at any time and without notice to you. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.


Any order placed by you in the manner described in this website is an offer by you to purchase a particular service for the price (including the delivery and other charges and taxes) specified in this website at the time you place your order on these Terms and Conditions. ATW Property Services reserve the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product or service, an error in the price or the product description posted on this website, or an error in your order. Your contract with us only comes into existence when it forwards confirmation of receipt of your order and payment.


Prices of products and services and delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability.

Risk and Title

ATW Property Services will retain title to the products you order until you have made payment in full for those products, but all risk in the products will pass to you upon the delivery of the service. You should consider whether to obtain any suitable insurance.

Limitation of liability

ATW Property Services will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from use or inability to use the website or of any information contained on this website; including but not limited to, damages for loss of profits.

Refund Policy

You have the right to cancel within seven days of the contract or seven days of receiving of the receipt. Once you cancel your order, you will have any deposit payment returned.

You must contact us within 7 days if you are not happy with the services you have received by email or phone explaining the reasons why you are not happy along with evidence (i.e. photos) and we will be happy to refund you where it is proven that we are solely responsible for issue, defect or error in the devery of our services to you.

Information provided by staff

The information and opinions provided by the ATW Property Services staff is meant to supplement your own requirements and advice should be taken if you have any doubt about your specific requirements.

While we endeavour to provide the best information and advice possible ATW Property Services take no responsibility and offer no guarantees that the information given is correct. Further advice should be taken by the customer wherever necessary.