Customer Warranty for Installation Services

  1. The Warranty
    The Warranty sets out the terms upon which ATW Property Services Ltd offers warranty cover for the installation services provided.
    • ATW Property Services Ltd warrants to you that the Installation Services will be performed by the appropriately qualified and trained ATW Property Services Ltd Registered installers using reasonable care and skill, to such high standard of quality as it is reasonable for you to expect. The Installation Services will be completed in a reasonable and workmanlike manner.
    • This workmanship warranty covers installation services only. Products and parts are covered by their individual manufacturer's warranty as applicable.
  2. Warranty Period
    • The Warranty Period for the Installation Services shall be one year from completion date of the Installation Services.
  3. Exceptions
    • This Warranty will only apply:
    • If the product or products has been installed by an ATW Property Services Ltd and has been properly used and maintained throughout the Warranty Period in line with manufacturers instructions. :
    • If you have informed ATW Property Services Ltd of the alleged defect within the Warranty Period and within a reasonable period of discovery.
  4. Expertise
    • Any dispute as to whether a defect is covered by this warranty shall be immediately referred at the request of either party to The British Institute of Kitchen, Bedroom & Bathroom Installation who will independently assess the nature of the defect and recommend appropriate actions.
  5. Third Party Rights
    • When ATW Property Services Ltd has completed an installation in a property that is sold within the Warranty Period the warranty will not pass to the new legal owner of the property. It may not be transferred to or exercised by any third party.
  6. Law
    • This warranty is governed by English law and the English courts or by the law and the courts governing where your property is if this is outside England or Wales.
  7. Manufacturer’s Product Warranty
    • Where a claim in respect of any of the Products is notified to ATW Property Services Ltd we will refer you to the manufacturer of the products. ATW Property Services Ltd is not responsible for the warranty of the products.
  8. Warranty Voiding
    • This warranty will become null and void and ATW Property Services Ltd will cease to have any liability in the event that any person amends, adapts or interferes with the installation of any items or materials installed by us.